Last updated: March 5, 2026
01
These Terms and Conditions ("Terms") govern your use of the Filehere platform and related services (the "Service") operated by SMART FILING PTE. LTD. (UEN: 202423317C) ("Company", "we", "us", or "our").
By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use the Service.
02
Filehere is a cloud-based platform that enables users to manage, upload, organize, and process business documents and related information.
The Service may include tools for document processing, conversion, storage, and related automation features.
The Company may modify, update, or improve the Service from time to time.
03
To access certain features of the Service, users may be required to create an account.
Users agree to:
Provide accurate and complete registration information
Maintain the confidentiality of their login credentials
Be responsible for all activities under their account
The Company is not liable for unauthorized access resulting from compromised user credentials.
04
Users agree not to use the Service to:
Upload unlawful, harmful, or fraudulent content
Violate intellectual property rights
Attempt to access unauthorized areas of the system
Interfere with the operation or security of the Service
Distribute malware or harmful code
The Company reserves the right to suspend or terminate accounts that violate these rules.
05
Users retain ownership of all documents and data uploaded to the Service.
By uploading content, users grant the Company a limited license to process, store, and transmit such data solely for the purpose of providing the Service.
Users are responsible for ensuring that they have the legal right to upload and process such content.
06
Certain features of the Service may require payment of subscription fees or purchase of credits or tokens.
All fees are billed in advance unless otherwise stated.
Payments are processed through third-party payment providers.
All payments are subject to the applicable Refund Policy.
07
Subscriptions may automatically renew unless cancelled before the next billing cycle.
Users may cancel their subscription through their account settings.
Cancellation will take effect at the end of the current billing period.
08
While we strive to maintain reliable service, the Company does not guarantee uninterrupted or error-free operation.
The Service may be temporarily unavailable due to maintenance, updates, or technical issues.
09
To the maximum extent permitted by law, the Company shall not be liable for:
Indirect or consequential damages
Loss of data or business interruption
Loss of profits or revenue
The total liability of the Company shall not exceed the amount paid by the user for the Service during the preceding 12 months.
10
The Company may suspend or terminate access to the Service if a user:
Violates these Terms
Engages in fraudulent activity
Uses the Service in a way that may harm the platform or other users
Users may terminate their account at any time.
11
We may update these Terms from time to time.
Updated Terms will be posted on our website with the revised "Last Updated" date.
Continued use of the Service constitutes acceptance of the updated Terms.
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These Terms shall be governed by and construed in accordance with the laws of Singapore.
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For questions regarding these Terms, please contact:
UEN: 202423317C
2 Venture Drive
#19-21 Vision Exchange
Singapore 608526